The postal cost is added at the time of checkout and varies depending on what region of the world it is being sent to. Also postal charges do change at various times.

Each subscription covers the next 4 issues after you have subscribed.

Once you have subscribed your subscription will “self-renew” the following year so you will not miss an issue. Payment will be taken from the same credit/debit card you used to make the initial payment. You will be notified in advance of the renewal so you can chose to cancel if you wished to. We do not keep, or have access to your card details. They are securely stored by our PCI compliant payment partner.

1. Go to the website and sign in. If you have forgotten your password click on “Lost your password” and you will be sent a link enabling you to reset it.

2. Onced signed in, look at the list of options on the left and click on “My Subscription” .

3. Click on the green “Cancel” button.

Not automatically. A subscription is a single, advance purchase of 4 copies. If you do cancel your subscription mid-term please contact us to see if a refund is appropriate, at: sales@transformingministry.co.uk

We take the security of your account and information seriously. Tough security is a crucial necessity but as a result you could easily get yourself locked out. To put it in perspective, we have over 1,500 attacks on the site per day. If you attempt to login with incorrect/inaccurate username or password three times the website will lock you out fearing “an attack”.

If you do manage to get locked out we are sorry for any inconvenience but here is some helpful information :

• The lockout period is 15 minutes.

• After 15 minutes (when the “lockout” expires) it will allow you to to login again.

• You would have received an email with your username and password when you first registered on the site but if you have forgotten or lost these details you can reset your password by choosing the “forgotten password” option, then reset the login so you don’t block yourself again.

• If you are locked out 3 times within 7 days you will be permanently banned.

• If you are permanently banned, go to https://viewmyip.co.uk which will display your IP address. Send us that IP address and we can unblock you from the blocked list.

1. Sign in by clicking on the “Sign In” tab at the top of the page​​.

If it doesn’t automatically let you in you will need to enter the password that was emailed to you.

If ​you have forgotten your password click on “Lost your password” and you will be sent a link enabling a reset.

2. Once signed in, look at the list of options on the left of your account page and click on “My Subscription” .

3.  Look to the right, 5 lines down, is a ​blue “toggle” switch labelled “Auto renew”. Click on the switch, It will then turn grey showing auto renew is disabled.

When you subscribe you set up your own “account”. You will need to register your full postal address (so we know where to post the magazine). You will also need your register your email address to enable you to log on to manage your account and so we can contact you if we need to.

You can reset your password should you wish to – this can be done from the sign in page.

If you move house you are responsible for logging back into your account and altering your details. The next magazine will then be sent to your new address.

1 
Sign in first, either from the SIGN IN tab or by the login icon on the SUBSCRIBERS page. If you have forgotten your details you can request a password reset from the SIGN IN page.

2
Go to the SUBSCRIBERS page and select the INTERACTIVE ISSUES icon.

3
You will be taken to the INTERACTIVE ISSUES page. Click on any issue you’d like to read. Please note that the contents page of each magazine is dynamic, i.e. clicking on an article takes you to that page, also all email addresses and websites will link through when clicked.

1 
Sign in first, either from the SIGN IN tab or by the login icon on the SUBSCRIBERS page. If you have forgotten your details you can request a password reset from the SIGN IN page.

2
Go to the SUBSCRIBERS page and select the BACK ISSUES icon. You will be taken to the BACK ISSUES page. Select the issue you want by clicking on it. You will be taken to the checkout page to download “a product”. As a signed-in, digital subscriber there is no charge.

3
Add the item to your basket (with the green button) – you will see £0 charge. On the next page select PROCEED TO CHECKOUT (with the green button at the bottom). The next page displays your details. Just press PLACE ORDER (green button right at the bottom).

4
The final page shows your download links (green buttons). Press these to download your PDFs. Once you have downloaded any issues there will be a link stored under “DOWNLOADS” on your “SIGN IN” Page. You will also be sent an email which also has the links so you can download again from those links.