Your subscription

Your subscription contract will be fulfilled by Central Readers’ Council (CRC), a charitable incorporated organisation (CIO) registered in England and Wales under registered number 1182319 whose registered office is at Church House, Great Smith Street, London, SW1P 3AZ, together with its agents and sub-contractors. ‘Transforming Ministry’ is the brand name we use across all CRC publicity, which includes the CRC website, its social media feeds and the magazine.

If placing your order on-line when you click ‘Submit Order’ you will either see a page or receive an e-mail, if you have supplied your e-mail address, acknowledging that your order has been received successfully and is being processed, the contract between us is not formed at this point. A legally binding contract is formed on the date we send you confirmation of your order with your subscription account number and payment has been taken.

You will receive this confirmation by e-mail within 72 hours if you supplied an e-mail address.

We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect postal address or e-mail address. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your debit/credit card has already been debited, we will notify you and refund your card in full immediately.

Non fulfilment

We reserve the right not to fulfil and to cancel orders where subscribers have not paid.


Please allow up to two weeks for delivery of your magazine from the published issue dates (up to three weeks for overseas). All prices are inclusive of postage and packaging for addresses in the UK and are correct at time of going to press. Rates for other destinations are calculated individually at checkout.

We will deliver the magazines to the address you notify to us when you place your orders. Subscriptions will start with the next available issue after your subscription.

You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address. We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details.

We will not be liable to you for any delay in delivery or non-delivery of magazines in the following circumstances:

  • where the issuer of your payment card refuses to authorise payment to us; or

  • where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.

Our liability to you in the event of magazines being lost in despatch shall, at our discretion, be limited either to replacement of the missing issues or refund of the cost of the missing issues. To the extent permitted by law, we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents. These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

Cancellations and refunds

Once a subscription is paid, it is expected that the subscription will run for 12 months. Cancellations will be dealt with through the on-line payments system and the personal account all individuals set up on initial subscription. Repayments will be made to the account from which the subscription was first paid and any refunds will be returned to the card number held securely on our records.

Please note that all debit/credit card refunds will be issued in sterling. Your card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction. If you have any queries about refunds please lodge an enquiry via the on-line payments system ‘contact us’ facility in the first instance.

CRC may cancel a subscription and provide a pro-rata refund if it ceases to publish the magazine for any reason.  Magazine subscription prices vary from time to time and any difference in price cannot be released as a cash payment. 


Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable). About one month before the expiry of each 12 month subscription, you will be reminded that the subscription will be deducted from your account on or around the anniversary of your first payment. We reserve the right to change prices, according to costs within and outside of our control. The date and amount will clearly be stated in that reminder, as will the option to unsubscribe, should you not wish to renew.

Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.

If you are under 18 or are not using your own debit/credit card to pay for the subscription, you must ask the permission of the debit/credit card holder before entering the payment details. By clicking ‘Submit’ you are confirming that you have obtained the express prior permission of the debit/credit card holder.

Debit/credit card storage consent agreement

On rolling subscriptions and other auto-renewing purchases, CRC does not see, does not have access to, and does not store any debit or credit card details. In order to complete your payment and process your purchase, our PCI compliant payment partner, Stripe does retain these details, but your card details will be securely stored with them.

Please note that all of our systems are fully audited and comply with all the relevant Payment Card Industry Data Security Standards.

Where debit/credit cards expire before renewal, subscribers will be notified that their subscription has not renewed, because the card has changed. Subscribers can then re-input their current card and that card’s details will then be stored, as before.

Personal information

We use the personal and transactional information (e.g. name, address, e-mail address, debit/credit card details) (‘Personal Information’) you supply to us in order to fulfil your subscription order. On the on-line order form we will ask you about receiving details of our products and services and/or those of third parties which may be of interest to you. You should tick the relevant boxes to indicate whether or not you wish to receive such information.

Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular debit/credit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own debit/credit card details to avoid unauthorised use.

Terms of use

1. User terms

1.1 In accordance with the following user terms, CRC, its subcontractors, agents, and/or representatives grant you as an authorised user (authorised user or you) of this CRC website (website) certain rights (as set out below) and in return you agree to perform certain obligations.

1.2 Please read these user terms carefully. They form a legal document and, by your continued use of the website, you agree to be bound by these user terms. In particular, you agree that you have read and understood the following clauses: Clause 6: Your responsibilities.

Clause 7: Consent to use your personal information.

Clause 8: Limitation of liability.

1.3 If you do not agree with these user terms and do not wish to be bound by them, please exit this website and do not use the website in the future.

1.4 If you purchase any services from CRC on-line on this website (on-line store), your purchase will be subject to CRC’s subscription terms displayed in the on-line store. Purchases other than from the on-line store or made via links from the on-line store to other merchants (as defined in clause 1.5) will be in accordance with clause 1.5.

1.5 The goods and services (merchandise) which may be purchased by you from companies other than CRC (merchants) via third parties and/or third party websites linked to this website including, without limitation, co-branded websites, are subject to separate terms and conditions between you and the applicable merchant. You acknowledge that the applicable merchant (and not CRC) is solely responsible for the legal fulfilment of orders for such merchandise and for its quality, suitability and fitness for purpose. You also acknowledge that the selection of any merchant or the purchase of any item of merchandise from the information available on the website or the merchant’s websites is solely your choice. Any disputes or questions relating to the merchandise shall be directed to the merchant in question and you acknowledge that CRC shall have no responsibility, obligations or liability in relation to the merchandise.

2. Licence to use material on website

2.1 CRC grants to you a personal, non-exclusive, non-transferable, royalty-free licence to use all the material on the website (including but not limited to: software, documentation, text, pictures, sounds, graphics, articles, video or audio clips, and advertising material) (CRC material) on the basis set out in clause 2.2.

2.2 You are entitled to access, download and transmit (for the purposes expressly permitted in these user terms) and store the CRC material for your own personal, non-commercial use provided that you do not:

2.2.1 remove any notices relating to the ownership of copyright or other intellectual property rights (as defined in clause 3.1 below) in the CRC material;

2.2.2 modify, translate, reverse engineer, reproduce, decompile, disassemble (except as expressly permitted by law) or create derivative works of any of the CRC material;

2.2.3 rent, lease, sub-licence, loan, copy or give or transfer any rights in the CRC material in any form, to any person or entity without the prior written consent of CRC.

3. Ownership of intellectual property rights

3.1 Notwithstanding the limited rights granted to you in accordance with clause 2, CRC, or CRC’s suppliers, subcontractors and agents (collectively CRC’s contractors) (as applicable) shall retain all ownership, title and interest in the intellectual property rights contained in the CRC material (including, but not limited to, copyright, database rights, trade marks, patents, service marks, design rights (whether registerable or otherwise) know-how, trade or business names, domain names, goodwill associated with any of the foregoing and other similar rights or obligations whether registerable or not in any jurisdiction in the world (intellectual property rights)).

3.2 You agree that any material (including any intellectual property rights in such material), including, but not limited to, material sent via articles submitted for publication on the website or in using any of the website services (user generated content) may be retained as the property of CRC. ‘Website services’ is defined in clause 5.2 below. CRC shall have no obligations with regard to the user generated content to monitor the user generated content to ensure that it complies with applicable laws or regulations. You remain solely responsible for the user generated content in accordance with clause 6.

4. Duration of user terms and termination

4.1 These user terms are binding upon you immediately. You accept them by your use of this website, and they will remain in force until the earliest of the following:

4.1.1 you breach any of the terms of the licence granted to you in accordance with clause 2;

4.1.2 CRC terminates these user terms by notice to you at any time in accordance with clause 9.2; or

4.1.3 you terminate these user terms by notice to CRC at any time in accordance with clause 9.1.

4.2 In the event that these user terms are terminated for any of the reasons stated above you agree to comply with the following obligations:

4.2.1 the licence granted to you in accordance with clause 2 shall be terminated forthwith and you shall have no further rights to use the CRC material;

4.2.2 you must delete or destroy any of the CRC material stored by you in electronic or hard copy form as soon as reasonably practicable; and

4.2.3 you will have no further rights to access or use the website or the website services.

5. CRC’s responsibilities

5.1 CRC undertakes to use commercially reasonable endeavours to prevent breaches of security of the website.

5.2 CRC makes no representation or warranty that the website or services offered via the website services will be accessible, or useable by you or error free.

5.3 CRC reserves the right, without notice to you, to remove any CRC material from the website or to suspend or alter the operation of the website or any website services, at its sole discretion or for legal or technical reasons. CRC will give you as much notice as possible prior to taking any of the actions described in this clause 5.3, but prior notice may not always be feasible for a variety of reasons.

6. Your responsibilities

6.1 You agree that you are responsible for the security and use of any user names or passwords needed to access or use the website or any website services. You must take all reasonable steps to ensure that these user names and passwords are kept confidential and secure and you do not allow any unauthorised person to access the website or any of the website services using your user name or password.

6.2 You agree that you will not use the website or any of the website services as follows:

6.2.1 to send, receive, upload, download, store, use, distribute or publish any material that is offensive, abusive, indecent, defamatory, obscene, or in breach of any other person’s intellectual property rights or breaches any obligation of confidentiality by which you are bound;

6.2.2 to send or distribute multiple unsolicited e-mails or messages (spam) or to cause any other person annoyance, inconvenience or worry; and

6.2.3 for any purposes connected to any business, including sending any unsolicited advertisements or promotional material.

6.3 You agree to indemnify CRC against any claims, costs, expenses or legal proceedings caused as a result of your use of the website or the website services in contravention of clauses 6.1 and 6.2. Further in these circumstances, CRC shall be entitled to treat the contravention as a material breach of these user terms and terminate the user terms and any access permission granted to you by CRC forthwith, without notice to you.

7. Consent to use your personal information

7.1 For the purposes of the Data Protection Act 1998, you acknowledge that in the course of registering and using this website and the website services, certain personal information or data about you will be captured electronically or otherwise and transmitted to CRC and/or CRC contractors. By accepting these user terms, you expressly agree to transfer such personal information or data to CRC or CRC contractors to use, store and process the personal information for the purposes of providing the services offered on this website, or any other connected CRC websites.

7.2 For the purposes of the Data Protection Act 1998, you further agree that CRC or a CRC contractor involved in the provision of the services offered via this website, may send your personal data outside of the European Economic Area for processing.

7.3 You may revoke the consents given above in clauses 7.1 and 7.2 by giving notice to CRC in accordance with clause 9.1, but in those circumstances you must exit the website and will have no further rights to access the website or use the website services.

7.4 For more information about the purposes for which CRC may use your personal information, please read CRC’s privacy policy displayed on this website.

8. Limitation of liability

8.1 CRC does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of CRC, its employees, or CRC contractors, and the remainder of this clause 8 shall not apply to such liability.

8.2 To the extent that CRC is deemed by a court of competent jurisdiction to have any liability to you in contract, tort (including negligence) or otherwise in relation to this website or the website services, CRC’s entire liability shall be limited to £1,000 for any one incident or series of related incidents and up to £2,000 for all incidents in any period of 12 months.

8.3 CRC shall not be liable to you in contract, tort, negligence (other than fraudulent or negligent misrepresentations) or otherwise for:

8.3.1 any economic loss, (including without limitation, loss of revenue, business, contracts, profits or anticipated savings);

8.3.2 any loss of goodwill or reputation;

8.3.3 any loss of data; or

8.3.4 any special, indirect or consequential loss.

8.4 The express terms of these user terms are in lieu of all warranties, conditions, undertakings, terms, and obligations implied by statute, common law, usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

8.5 The website may contain links to third party websites which are controlled and operated by parties other than CRC. The links will let you leave the website and CRC is not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link on the website does not imply endorsement by CRC of the linked site. If you decide to access linked third party web sites, you do so at your own risk.

9. Notices

9.1 You may send a legal notice to CRC in connection with this website, or any questions you may have concerning these user terms by e-mail to crcsec@transformingministry.co.uk or by post to Transforming Ministry Magazine, Central Readers’ Council, c/o Ministry, Church House, Great Smith Street, London SW1P 3AZ. Such notices will be effective within 3 days of receipt by CRC.

9.2 CRC may send you notice by general notice on this website, by e-mail to your e-mail address on record with CRC, or by post to the postal address on record with CRC. Such notice will be effective if sent by e-mail or posted on the website, 1 day from the date it was sent or posted on the website. If sent by regular post, it will be effective 3 days after posting by CRC.

10. General

10.1 For the purposes of clauses 1.4, 1.5, 3, 6.3, 7, 8 and 10.8 of these user terms, CRC shall mean the Central Readers’ Council, CIO (registered charity no. 1182319).

10.2 These user terms form the entire agreement between you and CRC and supersede any other oral or written communications, agreements or representations with respect to your use of this website and/or website services.

10.3 CRC reserves the right to add to or change the terms of these user terms at its sole discretion without prior notice to you. All changes to the user terms will be effective once posted on the website. CRC will provide notice of the changes to the user terms for 30 days after posting the amended user terms on the website. Your continued use of the website or the website services following CRC’s posting of such changes will be regarded by CRC as acceptance of the amended user terms. If you do not agree to be bound by the amended user terms, you should exit the website and not access or use the website in the future.

10.4 Nothing in these user terms affects your statutory rights as a consumer.

10.5 If any part of these user terms are held by a court of competent jurisdiction to be unenforceable, the validity of the remainder of these user terms will not be affected.

10.6 You acknowledge that CRC has entered into these user terms for its own benefit.

10.7 Subject to clause 10.6, a person who is not a party to these user terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these user terms but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

10.8 If CRC or any CRC contractor is unable to perform any obligation under these user terms because of a matter beyond its reasonable control, including (but not limited to) fire, flood, explosion, war, civil disorder, industrial disputes (whether or not involving its employees), or other disasters or governmental laws and regulations imposed after the fact, or events beyond the reasonable control of CRC or CRC contractors, neither CRC nor any CRC contractor will have any liability for that failure to perform.

10.9 Your use of the internet is solely at your risk and subject to all applicable laws, and CRC has no responsibility for any information, software, services or other materials accessed or obtained by you using the internet.

10.10 Unless otherwise specified on this website, the CRC materials available on this website are directed solely at those who access the website from the United Kingdom. CRC makes no representation that any CRC material is appropriate for use elsewhere, or is available in any other locations. Those who choose to access this website and the website services from any other location are solely responsible for compliance with local laws and regulations if, and to the extent, that they are applicable.

10.11 These user terms are governed by the laws of England, and subject to the non-exclusive jurisdiction of the English Courts.

10.12 If you do not agree with any part of these terms and conditions do not place an order.

For any queries regarding our service, please contact us via e-mail or phone via the Contact Us page.

Our charity details are:

Central Readers’ Council, CIO

Place of business: c/o Ministry Team,

Church House, Great Smith Street, London SW1P 3AZ.

Registered Charity no.1182319

Subscription T&Cs version 31 March 2020

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